Privacy Policy

About the Privacy Policy

Nextremer Co., Ltd. (From now on, referred to as "Nextremer") recognizes the importance of personal information and considers its protection to be a social responsibility and is committed to complying with laws and regulations regarding personal information and to handling personal information appropriately. The following privacy policy (hereinafter referred to as the "Policy") is set forth below.


 Article 1: Basic Policy on Personal Information Protection

All of our employees are committed to the protection and appropriate handling of personal information handled in the course of business and will do their utmost to prevent unauthorized access, loss, or leakage of personal information.


 Article 2: Scope of Application

This policy describes our policy for handling customers' personal information or equivalent information on the various services we provide. In addition, when providing services, we will publish clear and appropriate regulations for each service regarding acquiring personal information for that service. If there is any difference between the terms of use of individual services and this policy, the terms of use of the services shall take precedence.

 Article 3: Acquisition of Personal Information

We will not collect or use personal information without the consent of the person concerned. Even when we obtain the individual's consent, we will clarify the purpose and scope of use in advance and use the information only within the scope of the consent. In addition, when we receive data containing personal information from a third party, we will only do so under an appropriate agreement to protect personal information.

Article 4: Use of Personal Information

We will use personal information within the scope of the purpose for which it was obtained and to the extent necessary for the performance of our business. If we use personal information for a purpose for which we have not been notified in advance, we will obtain the prior consent of the individual concerned.

Article 5: Management of Personal Information

Personal information received by our company will be stored safely under strict control. We will appoint a person responsible for handling personal information within our company, specify a person in charge of handling each piece of data containing personal information, and appropriately manage records of receipt, storage location, access privileges, and disposal records.

Article 6: Implementation of Safety Measures

As measures necessary to protect personal information, we educate all employees on the protection of personal information, require the installation of security software on all work PCs, establish PC security guidelines, and conduct periodic compliance checks to ensure the safe management of personal information.

Article 7: Provision of Personal Information to Third Parties

If the processing of personal information is outsourced or otherwise contracted out, the information will only be provided under an appropriate agreement to protect personal information and will be done under our strict control.

Article 8: Laws and Regulations Related to Personal Information

We will comply with all laws and regulations regarding personal information.

Article 9: Contact for Inquiries

If you have any comments or questions regarding this policy or any other inquiries regarding the handling of personal information, please contact us at the following address.

​■ Handling of Customer Video Images Obtained from Remosis and AI Information Signage

At each of the stores and facilities where Remosis and AI information signage are installed, operators provide customer service to individual customers remotely via a video chat system using installed tablet terminals and chassis. The video images of customers acquired through this service will be used together with audio to provide optimal content and to improve future services based on the estimated gender, age, and other demographic information. The acquired video data will be retained and used for a maximum of 30 days within the scope of the above purposes. They will be promptly deleted after the retention and use period. After the video data is deleted, only data such as audio and non-personally identifiable attributes will be retained. The acquired personally identifiable video data will not be provided to any third party other than the Company or the relevant company that has introduced the relevant service.  (However, statistical data regarding voice and non-personally identifiable post-analysis attributes may be provided to third parties for the purpose of analysis, etc.)

Contact us:
Nextremer Co., Ltd.
President & CEO Hisahiro Mukai

E-mail address for inquiries:                                                                                                                                                                                                                    

 ©︎ 2022 Nextremer Co., Ltd.